Asiana Airlines Ho Chi Minh Office, Vietnam
Even if you have made all the necessary preparations to conveniently board your flight, unforeseen emergencies may still arise. Therefore, if you are flying by Asiana Airlines out of Ho Chi Minh City, it is advised that you read through the comprehensive information. On your business or leisure travels, the well-qualified staff at the Asiana Airlines Ho Chi Minh Office provides you with timely help so that you don’t run into any problems.
Asiana Airlines Ho Chi Minh Office Address
169 Le Van Duyet, Da Kao, District 1, Ho Chi Minh City, Vietnam
Asiana Airlines Ho Chi Minh Airport Office
Tân Sơn Nhất International Airport,
Truong Son, Ward 2, Tan Binh, Ho Chi Minh City, Vietnam
Airport Phone Number: +84 28 3848 5383
Contact Number of Asiana Airlines Office in Ho Chi Minh
Phone Number: +84 28 3820 6148
Email: tmsupport@airasia.com
Working hours
24 Hours
Airport Details of Asiana Airlines Ho Chi Minh Office
| Airport Name | Tan Son Nhat International Airport |
| Airport Code | SGN |
| Address | Trường Sơn, Phường 2, Tân Bình, Thành phố Hồ Chí Minh, Vietnam |
| Contact Number | +84 28 3848 5383 |
Asiana Airlines Ho Chi Minh Airport Terminal
Asiana Airlines flights are operated through the International Terminal 2 of the airport.
Asiana Airlines Ho Chi Minh Office Address Map
Asiana Airlines Online Check-in: https://flyasiana.com/C/DE/EN/contents/online-check-in
Check Asiana Airlines Flight Status Here: https://flyasiana.com/I/KR/EN/DefaultFlightDepartureSearch.do
Official site of Asiana Airlines:- https://flyasiana.com/
Asiana Airlines Online Booking: Click here
Asiana Airlines Online Manage Booking: https://flyasiana.com/I/KR/EN/RevenueRegistTravel.do
Asiana Airlines Baggage Services Information
Asiana Airlines Baggage Services Phone Numbers:- 080-67662222
Baggage lost and found: https://flyasiana.com/C/US/EN/travel/cabin/lost-lookup/list
Services Provided by Asiana Airlines Ho Chi Minh Office
Please feel free to ask any questions on the following to the friendly staff:
| Ticket Booking and Cancellation | Travel with Pets or Animals |
| Ticket Rescheduling | Asiana Business Lounge |
| Online Check-in | Concierge Services |
| Airport Check-in | Airport Transfers |
| Unaccompanied Minor | Sports Equipment |
| Baggage Allowance | Airport Transportation |
| Duty-free Allowance | Seats Enquiries and Selection |
| Flight Information | Asiana Airlines Mobile App |
| Airport Lounges | Visa on Arrival |
| Visa Information | Transit Information |
| In-Flight Meals | Trip Insurance |
| Missing Luggage | Star Alliance Codeshare |
| Immigration Services | Asiana Club Miles |
| In-flight Services | Magic Miles |
| In-Flight Entertainment | Asiana Airlines Codeshare |
| Airport Facilities | Promotional Fares |
| Delayed Flights |
Booking
You must contact the staff at the Asiana Airlines Ho Chi Minh Office for booking-related queries. Alternatively, you can easily reserve tickets on the website of Asiana Airlines i.e., https://flyasiana.com. You need to refer to the first tab “Book a Trip” on the homepage and go further with filling in the mandatory details.
If you wish to check your booking or the itinerary, go to the next tab i.e., “Find My Trip”.
Baggage
You can speak to the staff at the airport office to seek guidance on baggage allowance. You are also advised to read about the restricted items not allowed to be carried by Asiana Airlines.
Cancellation and Refund
You are suggested to contact the staff at the airport office for cancellation and refund-related queries.
Airport Check-in
Make an easy check-in at the Asiana Airlines check-in counter at the airport. Provide the necessary travel documents like a passport etc., and get your baggage checked. You will receive the boarding pass to go ahead to the boarding gate.
Online Check-in
Visit the website of Asiana Airlines and refer to the Check-in tab on the home page, and proceed on the basis of either the Booking Number or Flight Ticket Number.
Flight Status
Visit the airline’s website and go to the “Flight Status” tab given on the homepage. You can search by using the options – Route or Flight Number, and entering the relevant details thereafter.
Flight Schedule
Click here (flyasiana.com/I/IN/EN/RetrieveFlightSchedule.do) to check the flight schedule by entering/selecting the required details /options. It may be noted that the status of cancelled or delayed flights may not appear in the weekly schedule.
Legroom Seat
These seats provide you with 16 cm more legroom than seats in economy class. If you purchase it through the airline’s website 48 hours before the flight departure, you can get a discount.
Special Assistance
Passengers with health problems or disabilities or those requiring hearing aid, wheelchair etc., are taken special care of. Read more about the same. Also, get to know in detail about services for passengers with medical assistance.
Services for Elderly Passengers
Special staff members are assigned to look after passengers who are 70 years old or more. When they check in, board the flight, and reach the destination airport, they are assisted by a representative to fulfill the formalities. Get elaborated information here.
Expectant Mothers
If it is less than 32 weeks pregnancy and the passenger does not have any complications or confirmed risk of premature birth or miscarriage then she can travel. If it is 32-37 weeks pregnancy then the passenger must present a medical certificate and submit a declaration form. In the case of a pregnancy of more than 37 weeks, the passenger is not allowed to travel.
Read more about the applicable rules for the travel of expectant mothers.
Travel with Infants
Infants from 7 days to below 2 years can travel, which is free in the case of domestic flights. However, 10% of adult fares needs to be paid in the case of international travel. Separate seats are not made available for infants. Nonetheless, when the child fares are paid, the seat is provided.
Click here (flyasiana.com/C/IN/EN/contents/traveling-with-minors) to get detailed information on the same and go ahead accordingly.
Unaccompanied Minor Services
Children from 5 to 11 years of age, if not accompanied by a guardian, are allowed to travel in the case of international flights, while on domestic flights, such children from 5 to 12 years of age are allowed to travel. You must take a look at the complete information.
Travel with Pets
Reservation for cats, dogs, and pet birds is allowed. On domestic flights, booking for a pet must be made 24 hours before the flight (business days). On an International flight, the same should be made at least 48 hours before the flight (business days). It is beneficial to read the full information on the airline’s website.
Asiana Club Membership
If you register for this membership program, you will be provided with Silver category. This can be upgraded to Gold, Diamond, Diamond Plus, and Platinum Membership, and more benefits will be made available, if you keep taking flights.
Frequently Asked Questions (FAQs) of Asiana Airlines Ho Chi Minh Office
The Asiana Airlines Ho Chi Minh Office is located at Room No. 2.4.25, International Terminal, Tan Son Nhat International Airport, Ho Chi Minh City, Vietnam.
The contact number is +84 283 844 6714.
You should visit the International Terminal 2. Also, make sure to confirm the related information from the travel executives at the airport office and read instructions given on your check-in card.
These services are provided for passengers with health problems or disabilities, elderly passengers, expectant mothers, travel with infant, unaccompanied minors, and travel with pets.
No, there is no age limit for Asiana Club Members. In fact, children below the age of 12 are referred to as the Magic Miles members. There is no membership fee or the annual charge. The joining is free.