Air China has an important office in Shanghai that assists passengers with their travel needs. This office is useful for people who want to book flights, make ticket changes, or get travel information. It also supports both domestic and international travelers.
The staff at the Shanghai office are friendly and trained to help passengers with different services. Travelers can ask about flight schedules, baggage rules, and special assistance if needed. The office also helps with problems such as lost baggage or flight delays.
The Air China Shanghai Office makes travel easier and more comfortable for passengers by providing quick, helpful support.
Air China Shanghai Office is located at (location), making it easy for passengers to access travel services. For quick support, the Air China Shanghai Office contact number(contact number) is available to help travelers with flight bookings, ticket changes, and other inquiries.
They also provide baggage information and assist passengers with special needs. Travelers can easily get help if they face any issues during their journey.
| Office Name | Air China Shanghai Office |
| Air China Shanghai Office Address | No.199, YingBin San Rd, HongQiao International Airport, Shanghai, China |
| Contact Number | +86-21-22353767 |
| Fax Number | +86-21-22353787 |
| Email Address | ffp@airchina.com |
| Working Hours | 24 Hours |
| Official Website | https://www.airchina.com/ |
Shanghai Airport offers many useful facilities for travelers flying with Air China. Passengers can find check-in counters, security checks, comfortable waiting areas, and clean restrooms. There are also shops, restaurants, and duty-free stores for food and shopping. The facilities are modern and help passengers enjoy a smooth and comfortable journey.
| Airport Name | Shanghai Pudong International Airport |
| Air China Shanghai Airport Address | S1 Yingbin Expy, Pudong, Shanghai, China |
| Airport Code | PVG |
| Air China Shanghai Airport Contact Number | +86 21 96990 |
| Air China Shanghai Terminal | Terminal 2 |
| Working Hours | 24 Hours |
| Official Website | https://www.airchina.com/ |
| Airport Website | https://www.shanghai-airport.com/ |
| City | Shanghai, China |
| Country | China |
At the Air China Shanghai Office, travelers can easily manage their flights, as the office helps with ticket bookings, reservation changes or cancellations, and provides information on flight schedules.
Passengers can also get assistance with baggage, including information on luggage rules and reporting lost items. Special support is available for children, elderly travelers, and passengers with medical needs. Staff at the office guide travelers through check-in, travel documents, and other travel questions, making the journey smooth and simple.
Air China provides clear baggage services to make travel easier, where passengers can check their baggage limits for both carry-on and checked luggage before flying. The airline helps with overweight or extra baggage by providing options to pay for additional weight. Travelers can also get advice on packing rules, restricted items, and handling fragile or special luggage.
| Air China Baggage Services Phone Number | 86-21-22353767 |
| For baggage inquiries | – |
Passengers flying with Air China can take both checked luggage and hand luggage on board. The Air China carry-on rules allow a small bag or backpack in the cabin, with limits on weight and size. The amount of checked baggage depends on the ticket class and destination. Travelers who need more luggage can pay for additional weight.
Air China also gives tips on packing safely, keeping valuable items in carry-on bags, and following rules for restricted items, making travel easier and more organized.
The Air China Head Office in Shanghai helps passengers with all travel-related needs. Travelers can visit the office to book or change tickets, get flight information, and resolve any travel issues.
The staff also assists with baggage services, special travel requirements, and travel documents. The office is easily accessible and provides guidance for both domestic and international travelers, ensuring smooth and hassle-free support.
| Office Name | Air China Office in Shanghai |
| Head Office Address | No.30 Tianzhu Road, Tianzhu Airport Economic Development Zone, Shunyi District, Beijing, China |
| Air China Shanghai Office Address | No.199, YingBin San Rd, HongQiao International Airport, Shanghai, China |
| Contact Number | +86-21-22353767 |
| Head Office Contact Number | +86 10 61461049 |
| Email Address | ffp@airchina.com |
| Working Hours | 24 Hours |
| For baggage inquiries | Air China Baggage inquiries |
Air China operates many different aircraft on its flights. Big planes are used for long trips to other countries, and smaller planes are used for short trips within China. All planes are safe and comfortable, with seats, food, and other services for passengers. The airline regularly checks and maintains its planes to ensure every flight is smooth and safe. This fleet helps Air China fly to many cities in China and around the world.
| Airline | Air China |
|---|---|
| Total Main Fleet | ~523 aircraft |
| Narrow-Body Aircraft | – Airbus A319-100 (22) – Airbus A319neo (6) – Airbus A320-200 (38) – Airbus A320neo (53) – Airbus A321-200 (61) – Airbus A321neo (43) – Boeing 737-700 (14) – Boeing 737-800 (98) – Boeing 737 MAX 8 (26) – COMAC C909 (35) – COMAC C919-100ER (3) |
| Wide-Body Aircraft | – Airbus A330-200 (15) – Airbus A330-300 (28) – Airbus A350-900 (30) – Boeing 747-8I (7) – Boeing 777-300ER (28) – Boeing 787-9 (14) |
| Average Fleet Age | Around 9–10 years |
| Cargo Fleet | Boeing 747 Freighter aircraft operated by Air China Cargo |
| Major Fleet Features | – Extensive Airbus and Boeing mixed fleet – Modern Airbus A350 and Boeing 787 aircraft for long-haul operations – COMAC aircraft included for domestic regional routes – Boeing 747-8I used for premium international services |
Passengers can use airport maps to quickly locate the Air China Office. The map shows the office location, check-in counters, gates, and baggage claim areas, making it easier to navigate the terminal. They also guide travelers to lounges, restaurants, and transport points such as buses, taxis, and shuttle services, helping save time. By using these maps, passengers can reach the office efficiently and complete ticketing or flight services without confusion.
The Air China Shanghai Office provides essential support for travelers, including flight bookings, baggage assistance, and travel guidance. It also ensures easy access for passengers with helpful staff, clear signage, and airport maps, so travelers can navigate the terminals smoothly and complete their travel needs efficiently. These services make flying with Air China from Shanghai convenient and stress-free. If you use the Air China Shanghai Office and its airport facilities, then you can save time and enjoy a comfortable journey.
The Air China office is located at No. 199, Yingbin San Rd, Hongqiao International Airport, Shanghai, China.
Passengers can contact the office at +86‑21‑22353767 for inquiries about tickets, baggage, or other services.
The office assists with flight bookings, ticket changes, baggage support, travel documents, and special assistance for children, the elderly, or passengers with disabilities.
Passengers can bring one small bag or backpack as carry-on. Weight and size limits vary by ticket type, and additional baggage can be purchased if needed.
Yes, passengers can report lost or damaged baggage at the airport office, and staff will assist in resolving the issue.